Informations générales
Entité de rattachement
Fondée en 1945, la Maison éponyme de Pierre Balmain est devenue l'incarnation d'une union singulière entre héritage couture parisien et audace typique du XXIe siècle. Dans le respect de ses valeurs fondatrices – inclusion, assurance et excellence – Balmain vise aujourd'hui à bâtir le futur de la mode, toujours avec authenticité. Fascinante, souvent surprenante, toujours audacieuse, l'offre Balmain s'appuie sur des silhouettes instantanément reconnaissables, un esprit affirmé et un style transformatif riche que seuls un design de qualité et une fabrication soignée peuvent permettre. Toujours à l'affût de façons passionnantes et divertissantes de dialoguer et de communiquer, Balmain n'hésite jamais à franchir toutes les limites et les frontières.
Filiale de Mayhoola, animée par la vision de son Directeur Artistique, Olivier Rousteing, la Maison enregistre une croissance et un succès impressionnants, entièrement dus à la famille d'artisans, d'experts et de collaborateurs passionnés et talentueux de Balmain, qui rendent chaque collection possible.
Référence
2025-770
Description du poste
Métier
Commercial - Stores
Intitulé du poste
Fixed-term - Store Manager Metzingen H/F
Contrat
CDD
Temps de travail
Temps complet
Description de la mission
Join our teams for the opening of our Metzingen Outlet!
As a Store Manager, you will be responsible for:
- Leading the team to achieve ambitious sales targets and excel in customer service while supporting Client Development objectives to increase loyalty, retention and generate new business
- Set targets and lead team to achieve sales growth and improvements in level of service
- Propose challenges to the team to motivate them to reach their targets
- Set actions plan to achieve monthly/annual target while reinforcing sales techniques toward the team
- Coach the team to become experts in our product and to deliver ultimate levels of service
- Minimize loss by ensuring all loss prevention procedures are followed
- Ensure provision of a safe working environment to ensure staff and customer wellbeing
- Coordinate all policies and procedures for stock management and deliveries.
- Manage client experience ensuring highest standards are met
Daily monitored of KPIs and sales results. Track sales performance through weekly and ad-hoc reporting - Establish a training and development program to support team growth and progression
- Develop relationships with our VIP clients thanks to your personal network and professional social media activity (We Chat, Instagram, Facebook, What's app)
- Constantly maintain the visuals guidelines and standards of presentation
- Prepare and monitor rolling inventory and annual fiscal inventory
- Report activity with qualitative comments and set action plans if needed
- Work closely with retail management to ensure client needs are met through all critical functional activities
- Analyze CRM information to understand client data and build communication campaigns
- Prepare client lists and help implement clientelling actions
- Perform client insights / analysis and propose specific actions plans to improve performance
1-year fixed-term contract starting in September 2025.
Profil
Experience for more than 5 years as Store Manager. An experience at Metzingen would be ideal.
Leader with the ability to direct, inspire and motivate a team to reach targets
Experienced in dealing with and resolving employment relations issues
Client centric and focused on exceptional service standards
Driven with a strong work ethic and professionalism
Ability to work with a variety of people in various disciplines
Must be energetic, self-motivated and organized
Must have a strong Fashion knowledge
Results driven (sales, KPI, bonus)
Fluent in German and English. A third language would be appreciated (Russian, Ukrainian,etc.)
Localisation du poste
Localisation du poste
EMEA