General information
Organisation
Founded in 1945, Pierre Balmain's eponymous house has evolved into a singular union of Parisian couture heritage and 21st-century daring. Always remaining true to its core values of inclusion, empowerment and excellence, today's Balmain is intent on forging fashion's future in a uniquely authentic manner. Compelling, often surprising and always bold, Balmain's offerings rely on an instantly recognizable silhouette, assertive spirit and the powerfully transformative possibilities that only beautiful design and skilled construction can achieve. Constantly seeking exciting, novel and entertaining ways to converse and communicate, Balmain will never shy away from pushing each and every envelope.
Part of Mayhoola, led by the vision of Creative Director Olivier Rousteing, the house's impressive rapid growth and critical success is entirely due to the passionate and talented Balmain family of craftspeople, experts and team members who make each collection possible.
Reference
2024-680
Position description
Category
Commercial - Stores
Job title
Sales Associate - Harrods Women H/F
Contract type
Permanent
Contractual hours
Full-time
Job description
Join our Balmain Women Team in Harrods and be part of the exciting project of evolving in our Boutique!
Your assignment will be the following:
- Ensure the highest level of customer care, in line with Balmain’s specific service expectations
- Build and maintain a loyal client base, and retain customer loyalty by providing clients with personalized service
- Help to maintain organization, cleanliness, and restock storewide
- Work as part of a team to meet brand and store objective
- Comply with Balmain policies and procedures
- Maintain and operate an efficient stock room enabling the sales team to maximize profitable sales
- Ensure stock loss is minimized by conducting weekly rotative inventories and stock takes
- Handle back of house activities and administrate stock room
Profile
This position requires at least 3 years of experience on a similar assignment within a strong Couture House like ours. A first experience within a department store, at Harrods would be ideal.
Candidates have to be familiar with luxury brand service standards and bring a clientbook of potential significant clients.
Regular attendance and punctuality.
Ability to professionally interact with management and coworkers.
Excellent verbal and written communication skills in English. A second language would be ideal.
Strong organizational skills, multi-tasking and prioritizing capabilities.
Position location
Job location
EMEA
Candidate criteria
Minimum level of experience required
2-5 years
Languages
English (3- Advanced)