Join the #BalmainArmy and be part of the exciting project of evolving in our Bicester Village team!

Your assignment will be the following:

• Welcome clients to the Balmain Store experience by ensuring first class customer service and personal follow up;
• Be a real Brand Ambassador by building loyalty and client confidence and maximizing profitable sales;
• Support the Sales Team in order to carry out smooth and successful transactions with their clients;
• Assist on-and-off the sales floor;
• Support with visual merchandising directives and back of house duties such as shipping and inventory control;
• Gather the client’s CRM details to maintain the relationship and build the book ensuring a personal follow-up with the client;
• Actively drive your product knowledge by keeping up to date with fashion trends, participating in store trainings, updating yourself on all product lines and searching out relevant information on products;
• Support control and management of stock.

6-months fixed-term contract.

This position requires at least 3 years of experience on a similar assignment within a strong Luxury House like ours. A first experience within an Outlet, at Bicester Village would be ideal.

Candidates have to be familiar with luxury brand service standards and bring a clientbook of potential significant clients.

Regular attendance and punctuality.

Ability to professionally interact with management and coworkers.

Excellent verbal and written communication skills in English, a second language (Chinese or Arabic) would be ideal. 

Strong organizational skills, multi-tasking and prioritizing capabilities.