Informations générales
Entité de rattachement
BALMAIN est une maison de luxe française fondée en 1945 par Pierre Balmain, le visionnaire derrière l'emblématique « Nouveau Style Français ». Sous la direction créative du designer français Antonin Tron, la Maison se distingue pour son élégance contemporaine, tout en s'appuyant sur plus de 80 ans d'héritage. BALMAIN incarne le savoir-faire, la culture et la sensualité, proposant un style rayonnant, précis et audacieux – une réinterprétation parfaite de l'architecture du mouvement imaginée par son fondateur. Les collections de la Maison comprennent le prêt-à-porter féminin et masculin, les accessoires, Balmain Beauty, inspiré de ses fragrances emblématiques du milieu du XXᵉ siècle, ainsi que ses lunettes iconiques, reflétant l'identité unique de la Maison.
Référence
2025-821
Description du poste
Métier
Commercial - Retail
Intitulé du poste
Sales Associate - The Mall Firenze H/F
Contrat
CDD
Temps de travail
Temps complet
Description de la mission
We are currently seeking a highly motivated Sales Associate with a strong personality and passion for creating an exclusive experience for our customers.
We value results oriented individuals who have willingness to learn, always up-to-date on fashion trends and strong interest in our Brand and our Product.
This is an exciting opportunity for those who see themselves as our Brand Ambassadors in-store and are seeking to grow their career in a luxury retail environment.
Your assignment will be the following:
• Welcome clients to the Balmain Store experience by ensuring first-class customer service and personal follow-up;
• Be a real Brand Ambassador by building loyalty and client confidence and maximising profitable sales;
• Support the Sales Team in order to carry out smooth and successful transactions with their clients;
• Assist on-and-off the sales floor;
• Support with visual merchandising directives and back-of-house duties such as shipping and inventory control;
• Gather the client's CRM details to maintain the relationship and build the book ensuring a personal follow-up with the client;
• Actively drive your product knowledge by keeping up to date with fashion trends, participating in-store training, updating yourself on all product lines and searching out relevant information on products;
• Support control and management of stock
Profil
This position requires at least 3 years of experience on a similar assignment within a strong Luxury House like ours.
•Candidates have to be familiar with luxury brand service standards and bring a client book of potential significant clients.
•Regular attendance and punctuality.
•Ability to professionally interact with management and coworkers.
•Excellent verbal and written communication skills.
•Strong organizational skills, multi-tasking and prioritizing capabilities.
•Fluency in English is mandatory.
Localisation du poste
Localisation du poste
EMEA, Italie
Critères candidat
Niveau d'expérience min. requis
2-5 ans
Langues
Anglais (3- Niveau avancé)